Terms of Use

Last updated: September 24, 2026

These Terms of Use ("Terms") form a binding agreement between you and Smoovly Technologies Ltd, a company incorporated in Israel (company no. 517402285) ("Smoovly", "we", "our", or "us"), and govern your access to and use of the Smoovly mobile app and related services (the "Service"). By creating an account or otherwise using the Service, you agree to these Terms.

Questions? Email support@smoovlyapp.com.

1. Acceptance of Terms

By downloading, installing, accessing, or using the Service, you confirm that you are at least 16 years old and that you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you are using the Service on behalf of an entity, you represent that you have authority to bind that entity to these Terms.

2. Description of Service

Smoovly is an AI-powered dating and relationship coaching app. The Service provides conversational AI personas, message suggestions, image analysis, live voice coaching, date planning, persistent memory features, and Share a Feel, which lets you connect with other Smoovly users and share how you feel, all designed to help you communicate more effectively. The Service is provided “as is” for personal, non-commercial use. AI-generated content is suggestion-only: you are responsible for what you choose to send to anyone, and outcomes are not guaranteed. Live voice coaching records and transcribes your voice sessions so the Service can respond, maintain continuity, and improve. By using voice features, you consent to the recording, transcription, processing, and storage of your voice sessions by Smoovly and its voice-processing provider, as described in our Privacy Policy.

3. Share a Feel and Connections

• Connections require consent. You can invite another Smoovly user with an invitation code or link. A connection is created only when that person accepts. Invitations are single-use and expire.
• What the other person sees. When you share a feeling, the person you are connected with sees the feeling, your display name, and when it was sent, and may be notified. Only share what you are comfortable with that person seeing.
• You are in control. You can unlink, block, or archive a connection at any time. Once a connection is unlinked or blocked, no new feelings can be sent through it.
• Other users. Smoovly is not responsible for the conduct of other users. If someone uses Share a Feel to bother you, block them and contact us at support@smoovlyapp.com.
• Not for emergencies. Share a Feel is not a way to reach someone urgently. If you or someone else may be in danger, contact your local emergency services.
• Limits. Free accounts may be limited in how often they can share. Current limits are shown in the app and may change.

4. Subscription and Payments

• Apple and Google process all payments. Subscriptions to Smoovly Pro are sold as in-app purchases through the Apple App Store and Google Play. All charges, refunds, and payment-method changes are handled by Apple under your Apple ID, or by Google under your Google account. Smoovly never receives or stores your payment card details.
• Subscription length and price. Smoovly Pro is offered as a monthly auto-renewing subscription at the price displayed in the App Store or Google Play at the time of purchase (currently $9.99/month in the U.S.; local pricing may differ).
• Auto-renewal.Your subscription renews automatically each period at the then-current price unless you cancel at least 24 hours before the end of the current period. Manage or cancel your subscription anytime in your Apple ID Settings → Subscriptions, or in Google Play → Payments & subscriptions.
• Refunds. Refund requests are handled by Apple or Google under their refund policies. Smoovly cannot issue refunds directly.
• Free tier. The free tier of Smoovly is subject to daily usage limits that may change. We will provide reasonable notice of material changes to limits or pricing.

5. User Conduct

You agree not to use the Service to:

• Violate any applicable law or regulation, or infringe anyone's rights.
• Harass, stalk, threaten, defame, or attempt to manipulate or deceive any person, including any individual you discuss with the AI.
• Generate or solicit sexual content involving minors, non-consensual content, or content depicting real identifiable people in a defamatory or sexualized manner.
• Use Share a Feel or invitations to contact, pressure, or monitor anyone who has not agreed to connect with you, or to keep contacting someone who has unlinked or blocked you.
• Impersonate another person or misrepresent your affiliation.
• Reverse engineer, decompile, scrape, or attempt to extract the source code, prompts, model weights, or proprietary data of the Service.
• Use the Service to build a competing product or to train a competing model.
• Upload malware, attempt to disrupt the Service, or evade rate limits or access controls.

We may suspend or terminate your account at our discretion for violations of these Terms.

6. Intellectual Property

The Service, including its software, design, branding, content, AI personas, prompts, and trademarks, is owned by Smoovly and its licensors and is protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

You retain ownership of the content you submit to or generate through the Service, including messages, images, and voice recordings and their transcripts (“Your Content”). By submitting Your Content, you grant Smoovly a worldwide, royalty-free license to host, process, and display Your Content solely to operate, improve, and secure the Service. We do not sell Your Content or use it to train third-party models for purposes unrelated to providing the Service.

7. Disclaimers

Smoovly is a communication and coaching aid, not a substitute for professional advice. The Service does not provide medical, mental-health, legal, or financial advice, and is not a crisis or emergency service. If you are in crisis or believe someone may be in danger, contact your local emergency services.

The Service and all AI-generated content are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability. We do not warrant that the Service will be uninterrupted, error-free, secure, or that AI outputs will be accurate or appropriate for any situation.

8. Limitation of Liability

To the maximum extent permitted by law, Smoovly and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising from or relating to your use of the Service.

Our aggregate liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid Smoovly (through Apple or Google) in the 12 months preceding the event giving rise to the claim, or (b) USD $50. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability will be limited to the smallest extent permitted by law.

9. Termination

You may stop using the Service and delete your account at any time from Settings → Account → Delete account, or by emailing support@smoovlyapp.com. Cancelling your subscription stops future renewals but does not delete your account.

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Service. Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law) will survive.

10. Governing Law

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws principles. You and Smoovly agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the competent courts of Tel Aviv-Jaffa, Israel, and you consent to the jurisdiction of those courts. Nothing in these Terms limits any non-waivable consumer rights you may have under the laws of your country of residence, including any right to bring proceedings in the courts of that country where local law provides it.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated in-app or by email before taking effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Contact

Smoovly Technologies Ltd (company no. 517402285), Israel
Support
Email: support@smoovlyapp.com